Please choose your classes and groups carefully at check your calendar in advance to signing up. Our cancellation & refund policy for classes differs for Prenatal Classes and Support Groups or New Parent/ First Years and Toddler/ Preschool Classes.
If you need to cancel or miss a class, please call us at 510.817.2229 or reach out to us via our Contact page as soon as possible.
On occasion, due to instructor illness or when required minimum enrollment is not met, Then Comes Baby may need to cancel or postpone a class. We will give participants the earliest notification possible and offer a full refund or Then Comes Baby credit, per your wishes. Please know that we are fully committed to your education and will make every effort for you to make up your canceled class.
Prenatal Class Cancellation & Refund Policy:
If you cancel your registration for Prenatal Classes such as Childbirth Preparation, CPR, Becoming a Dad, Living on Baby Time, Breastfeeding 101, or the 6 week Prenatal Yoga Series at least 21 days in advance, 75% of your fee will be refunded or you may choose to receive full credit toward a class or service up to four months in the future. If you cancel less than 21 days in advance or if you do not show for a class, your fee will not be refunded. If you want to move to an earlier or later date, and we are able to fill your space in the class you are transferring from, you may do this for a 25.00 administration fee.
New Parent/ First Year and Support Group Cancellation & Refund Policy:
If you need to cancel or miss a class, please call us at 510.817.2229 or reach out to us via our Contact page as soon as possible. If you cancel your registration at least 14 days in advance for our First Year/ New Parent or Toddler/ Preschool Classes such as Baby Sign Language, Infant Massage, Lil Chefs, Moms Circle, and Support Groups, 75% of your fee will be refunded or you may choose to receive full credit toward a class or service up to six months in the future. If you cancel less than 14 days in advance or if you do not show for a class, your fee will not be refunded.
Please note that CPR/ Choke Savings Classes follow the prenatal class policy, requiring at least 21 days advanced notice for cancellation.
Yoga Class Cancellation and Refund Policy:
If you need to cancel or miss a Mom and Baby or Prenatal Yoga class, a 24 hour notice is needed to move your attendance to another class time or for a refund. For a Prenatal Yoga 6 Week Series (Tuesday evenings), one class can be rescheduled if notified within 24 hours prior to the start of class.
If you have signed up for a Prenatal Yoga Series and need to cancel, there can be a 100% class credit or 75% series refund if cancelled 10 or more days prior to the series beginning. If cancellation is within 10 days of the series beginning, or after it started, the class fee will not be refunded.