If you need to cancel or miss a class, please call us at 510.817.2229 or reach out to us via our Contact page as soon as possible. If you cancel your registration at least 14 days in advance for our First Year/ New Parent or Toddler/ Preschool Classes such as Baby Sign Language, Infant Massage, Lil Chefs, Moms Circle, and Support Groups, 75% of your fee will be refunded or you may choose to receive full credit toward a class or service up to six months in the future. If you cancel less than 14 days in advance or if you do not show for a class, your fee will not be refunded.
On occasion, due to instructor illness or when required minimum enrollment is not met, Then Comes Baby may need to cancel or postpone a class. We will give participants the earliest notification possible and offer a full refund or Then Comes Baby credit, per your wishes. Please know that we are fully committed to your education and will make every effort for you to make up your canceled class.